Our contact details
Company Name: Rare Whisky Vault Limited
Address: 71-75 Shelton Street, London, England, WC2H 9JQ
Phone Number: +44 (0)204 5322772
E-mail: info@rarewhiskyvault.com
We encourage you to read this policy thoroughly. We take your privacy seriously. This Privacy Policy explains what personal information we collect and how we use it.
This policy applies to the processing of your personal data when you visit our website at www.rarewhiskyvault.com
and if you purchase goods or services from Rare Whisky Vault Limited.
The type of personal information we collect
We currently collect and process the following information:
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Who we share your personal information with
We share your personal information with those persons who need to handle it so we can provide the products and services that you have purchased (e.g., our suppliers and warehousing partners). We may also provide your personal information to relevant bodies if we are required to do so by law. This may be for the purposes of preventing or detecting crime, apprehending or prosecuting offenders, assessing or collecting tax, investigating complaints, or assessing how well a particular industry sector is working.
How we store your personal information
Your information is securely stored on encrypted cloud servers which use a variety of the latest technologies and procedures to protect your personal information from unauthorised access, destruction, use or disclosure. We keep your information for the duration of your contract with us and as long as required to comply with our legal obligations, resolve any disputes and enforce our rights. These reasons can vary from one piece of information to the next
and depend on the products or services you have purchased, so the amount of time we keep your information for may vary. In all cases, our need to use your personal information will be reassessed on a regular basis, and information that is no longer required for any purposes will be safely disposed of.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@rarewhiskyvault.com if you wish to make a request.
Changes to this Privacy Policy
We can update this Privacy Policy at any time and ideally you should check it regularly for updates. We won’t alert you to every little change, but if there are any really important changes to the Policy or how we use your information we’ll let you know and where appropriate ask for your consent.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@rarewhiskyvault.com. You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk
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